Privacy Policy

AiBO Ltd. strives to be our customers’ reliable partner and your privacy is important to us. We are committed to protecting your personal data with this Privacy Policy. Effective as of Sep 1st, 2024, AiBO Ltd. (“Company”, “AiBO”, “we” or “us” or “our”), have updated our Privacy Policy (“Policy”).This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you visit our website, sign up to join our community or use our service (“Service”), and it tells you about your privacy rights and how the law protects you.

Contents

  1. Use of Your Personal Information
  2. International Transfer of Personal Information
  3. Changes to Our Privacy Policy
  4. Contact Us
Use of Your Personal Information
Types of Data Collected

Personal Data

We may ask you to provide us with certain personally identifiable data about you (e.g. your name, address, telephone number, or e-mail address) through our website.

Usage Data

We automatically collected your usage data when using the Service.

Usage Data may include information such as your device’s IP address, browser type, browser version, the pages of the Service that you visit, the time and date of your visit, the time spent on those pages, your mobile device unique ID, your mobile operating system and other diagnostic data.

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to track the activity on the Service and store certain information. Tracking technologies used are beacons, cookies, tags, and scripts to collect and track information and to improve and analyze the Service.

For more detailed information, please refer to our Cookie Policy.

How We Use Your Personal Information
  • To provide and maintain the Service, including to monitor the usage of the Service.
  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services you have purchased or of any other contract with us through the Service.
  • To contact you: To contact you by email, telephone calls, or other equivalent forms of electronic communication, regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
  • To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
  • To manage your requests: To attend and manage your requests to us.
  • For business transfers: We may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about the Service users is among the assets transferred.
  • For other purposes: We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve the Service, products, services, marketing and your experience.
Sharing of Your Information

We may share your personal information in the following situations:

  • With Service Providers: We may share your personal information with Service Providers to monitor and analyze the use of the Service, to contact you.
  • For business transfers: We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of our business to another company.
  • With other users: when you share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
  • With your consent: We may disclose your personal information for any other purpose with your consent.
Law Enforcement

Under certain circumstances, the Company may be required to disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other Legal Requirements

The Company may disclose your personal information in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability
Retention of Your Information

We will retain your personal data for the period necessary to fulfill the purposes outlined in this Privacy Policy or for such longer retention period as required or permitted by law.

Protection Rights of Your Information

You have certain choices available to you when it comes to your personal information. Below is a summary of those choices, how to exercise them and any limitations.

Correcting, Updating and Removing Your Information

If you seek to access, or to correct, amend, delete, port or restrict processing of such personal information, you should direct your query to us via [email protected]. Upon receipt of a request from you to remove the personal information, we will respond to the request within 30 business days. We will retain personal information that we process and store on behalf of you for as long as needed to provide the Services to you.

Accessing and Updating or Deleting Your Information

The Services site gives you the ability to access, update and delete certain personal information from within the Service. For example, you can access your profile and make updates to your personal information. In cases where we act as the data controller of your personal information, we will provide you with information about whether we hold any of your personal information upon request. We will respond to such requests within a reasonable timeframe. Please note, however, that we may need to retain certain information for record keeping purposes, to complete transactions or to comply with our legal obligations.

Opt-out of Communications

We offer those who provide personal contact information to choose how we use the information provided. You may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located on the bottom of our marketing emails or you may send a request to [email protected].

International Transfer of Your Information

We do not share your personal information with third parties, unless it is necessary to carry out your request, for our professional or legitimate business needs, or as required or permitted by law. Where we do transfer your personal information to third parties or service providers, appropriate arrangements will be made in order to ensure correct and secure data processing in compliance with applicable data protection law.

You can obtain more details of the protection given to your personal information when it is transferred outside your region by contacting us.

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on the Service, prior to the change becoming effective and update the effective date at the first section of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.